Your users, in their own voice. No calendar.
Describe what you want to learn. Disco drafts the questions, calls your users when it suits them, listens, follows up, and hands you the recording, the transcript and the summary.
Interview in progress04:12
Disco · question 3 of 6
Tell me about the moment you stopped coming back. What happened?
Left: participant · Right: interviewer
Start from a question your team is already asking.
Built for PMs, product designers and researchers with users they can invite. One goal in, five to seven neutral questions out, and a link you can send today.
See how it worksOnboardingWhere does onboarding lose people?
AdoptionWhy did they try a feature only once?
ExpansionWhat stops them from inviting their team?
ChurnWhat happened the week before they left?
PricingWhat did they expect for the price?
SwitchingWhat did they use before, and why change?
WorkflowWhere does our product sit in their day?
SupportWhat did they try before writing to support?
GoalQuestionsLink
usedisco.link/app/newYour research goal
I want to understand why new customers stop using our product after their first week.
Language
AutoEnglishFrançais
Duration
5 min15 min30 min
Generated interview · edit anything
01Can you walk me through the first time you used the product after signing up?
02What were you hoping to get done that first week?
03Tell me about the moment you stopped coming back. What happened?
04What did you use instead, if anything?
05What would have needed to be true for you to keep going?
usedisco.link/i/acme/week-one-drop-offCreate yours
The interviewer
A voice that listens, and asks the next question a good researcher would ask.
Short answers hide the important part. The interviewer hears the hesitation, follows up on what actually happened, one question at a time, without leading.
Conversational
Full-duplex voice. Participants interrupt, pause, think out loud. It listens while it speaks.
Neutral
No suggested answers, no assumptions, no sales pitch. Interviewer suggestions are kept apart from participant evidence in the summary.
Grounded in past experience
What happened, what they did, what came of it. Not what they would do.
Respectful
Any question can be skipped. Passwords, payment details and sensitive personal information are never probed.
English or French
The whole interview runs in one language, chosen from your goal.
Disco
What happened when you first invited your team?
Participant
I stopped halfway. I wasn't sure what they would be able to see.
Disco · follow-up
What were you worried they might see?
Participant
Mostly the draft pages. Some had client names in them and I didn't know if sharing was per page or for everything.
Disco · follow-up
When you say per page, what did you expect to find to check that?
Scripted example, not a customer interview
How it works
From research goal to a conversation in minutes.
No interview guide to write, no calendar to negotiate, no call to moderate. You review the questions; Disco holds the conversation.
Your goal
I want to understand why new customers stop using our product after their first week.
Auto · English15 min
Write what you want to learn
One or two sentences about the decision you're facing and who can inform it.
Try it with your own goalGenerated questions
01 Can you walk me through the first time you…
02 What were you hoping to get done that firs…
03 Tell me about the moment you stopped comin…
04 What did you use instead, if anything?
Review the questions, get your link
Five to seven open, neutral questions drafted from your goal. Edit anything, then publish.
Draft an interview
Interview · live
Tell me about the moment you stopped coming back. What happened?
04:12 · enTap to end
Share it. Users talk when they want
They open the link and talk with the AI interviewer, on their own time, up to thirty minutes. No app to install.
Take the demo interviewVoice
Built on full-duplex voice models: natural turn-taking, interruptions handled, a warm and steady interviewer voice.
Languages
English and French, detected from your goal. The interviewer never switches mid-conversation.
Your participants
You invite your own users, by email, in-app or wherever you reach them. Disco does not recruit.
Hear it
Hear what a follow-up sounds like.
This is the interviewer's actual voice, from a real test session in French. Below it, the scripted exchange every example on this page comes from.
Participant
“I stopped halfway. I wasn't sure what they would be able to see.”
Disco · follow-up
“What were you worried they might see?”
The interviewer's voice
Real voice · test session · 9 s · French
A real 75-second session, both channels
Top: participant · Bottom: interviewer
Summary · generated
Participant stopped the team invite halfway because draft pages contained client names and sharing scope was unclear. Expected a per-page visibility check before inviting. Used a spreadsheet meanwhile.
Distinguishes participant evidence from interviewer prompts
What you keep
Every conversation, recorded and yours to analyse.
Each interview leaves you with the stereo recording, the transcript and a summary, stored in your workspace. Nothing stays only at the voice provider.
Talk to us about your dataWAV
Stereo recording
Participant on the left channel, interviewer on the right. 24 kHz, 16-bit. Ready for prosody, pauses and speaking-time analysis.
TXT
Transcript
Word-level timing for both speakers, from the first greeting to the last thank-you.
SUM
Summary
Only what the participant actually said. Interviewer suggestions are kept apart from evidence.
CST
Consent first
Participants agree to being recorded before the interview starts. They can skip any question.
OWN
Your workspace
Recordings and transcripts are stored under your account, retrievable by you only, on request.
NOP
No probing
Passwords, payment details and sensitive personal information are never asked for or repeated.
By the numbers
Built for real conversations, not five-minute surveys.
Long enough for a story, short enough to finish on a lunch break. Everything below is the product as it runs today.
30MIN
Maximum interview length. Set anything from one to thirty minutes.
5–7
Questions drafted from a single research goal, all editable.
24KHZ
Stereo recording, 16-bit, one speaker per channel.
2
Languages. English and French, chosen from your goal.
Pricing
Free while in beta.
Run as many interviews as you need with your own participants. Pricing will be announced before anything changes.
Beta
€0
No credit card.
- Unlimited interview links
- Interviews up to 30 minutes
- Recordings, transcripts and summaries
- English and French
Teams
Talk to us
Shared workspaces, data agreements, custom retention.
- Everything in beta
- Multiple researchers per workspace
- Data processing agreement
- Deletion and retention on your terms
FAQ
A few things you might be wondering.
Will my users talk to a person?
No. They speak with an AI interviewer that asks your questions and follows up on their answers.
Can I change the questions?
Yes. Disco drafts them from your goal. Edit, remove or rewrite any of them before publishing the link.
Do you find participants for me?
No. You invite your own users by sharing the interview link.
How long is an interview?
You set it, from one to thirty minutes. Most run ten to fifteen minutes: five to seven questions plus follow-ups.
Where do the recordings go?
Into your project, with the transcript and the summary of each conversation. Stereo WAV, one speaker per channel.
Which languages are supported?
English and French. The whole interview runs in one language, chosen from your goal.
Hear your users. Skip the scheduling.
Start with one research question. You'll have a link in a few minutes.